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Office Max: Effective Product Presentation

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[tweetmeme]If you are offering a wide variety of products, check out how OfficeMax.com presents its products.


OfficeMax.com is the 6th largest ecommerce site according to the Internet Retailer Top 500 Guide. The company had Web sales of about $3.16 billion in 2007, and a monthly unique visitors of 3.6 million. What is impressive about OfficeMax.com is their high conversion rate — said to be around 10.75 percent.

One of OfficeMax.com’s feature is their methods of making it easy for customers to find what is available on the site:

  • Alphabetical directory of their product category. Presented as an interactive ruler, a customer can click on the letter and it will show the list of product types starting with that letter — e.g. clicking on letter J shows janitorial products, journals and jump drives. The ruler is available in all pages to make it easy for customers to jump from one product category to another. This feature is unique among the top etailers
  • Main product category listing on the left navigation column.
Isabel Isidro
Isabel Isidro
Isabel Isidro is the co-founder and editor of Learning From Big Boys and managing editor of PowerHomeBiz.com. She writes about how small businesses can learn from big brands’ strategies to grow smarter and stronger. With 20+ years in entrepreneurship and digital marketing, Isabel helps businesses turn insights into action.

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